Our promise to you.
We are confident our preferential prices, our professionalism and diligence will speak for themselves, and look forward to helping your business for years to come. As such, we can make the following promises:
No verbal contracts (unless you really prefer them!)
We do not agree with verbal contracts, they only encourage hard sell sales calls from unscrupulous agencies. In fact, we think Ofgem should ban them altogether. These calls tarnish the energy industry considerably. We will send you prices and contracts by email.
As above, there are agencies who will call you over and over again. We email you prices, you get back to us when you are ready. If one of the suppliers we have recommended, notifies us of a price change, then we will let you know out of courtesy (by email).
We will return calls quickly. We won’t let your contract expire without ensuring you have a new one in place.
We will be completely honest in all dealings with you. Where you ask us for advice, our advice will be completely impartial.