As a small business, I know that customer service is so important. After all, it is the overriding factor when you decide whether to use us for your next utility contract.
I place much more emphasis on looking after you, than going after new business. Therefore, we strive at all times to provide the highest level of service for our customers.
However, we are human. If there is anything you are unhappy about, please let me know immediately. I will do everything possible to resolve it to your satisfaction.
I will personally look into your complaint as quickly as possible and keep you updated. I will aim to resolve this within 15 working days, and advise you accordingly if it may take longer than this.
Owner, Perfect Clarity